Exploring the Value of Courage in the Workplace

Monica C. Worline, assistant professor of organization and management at Emory University’s Goizueta Business School, discusses the need for courage in the contemporary workplace that is focused on knowledge work or service delivery. She says managers should encourage forthright and constructive criticism of the organization, whether it is in reaction to day-to-day-projects gone awry or a response to even more serious ethical breaches. In her groundbreaking research with front line employees and middle managers in high technology workplaces around the world, Worline investigates how courageous behavior can serve to benefit companies. She defines courage as the ability to act on a perceived good for the organization, even in the face of fear or reprisal. Source : Emory University

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