Differential Response to Reports of Child Abuse and Neglect

During the past several decades, child protective services (CPS) agencies have been challenged by large volumes of child abuse and neglect reports, growing caseloads involving increasingly complex problems, and limited resources (U.S. General Accounting Office, 1997; Shusterman, Hollinshead, Fluke, & Yuan, 2005). At the same time, there has been growing recognition that "one size does not fit all" in responding to child maltreatment reports. As a result, State and local CPS agencies have introduced significant reforms to child protection systems. One such reform is differential response, in which CPS agencies offer both traditional investigations and assessment alternatives to families reported for child abuse and neglect, depending on the severity of the allegation and other considerations. Source: Child Welfare Information Agency

Download full pdf report | Link to online summary