"Never before has the global work force seen so much diversity and experienced so many changes as in the last decade. Globalization and rapid changes in technology are increasingly connecting our world and changing how people communicate with one another. Today’s workplace reflects not only a dazzling assortment of gender and ethnicity but now, also, of generations, each with its distinct experiences and expectations for the future.
With all these changes comes the need to adapt how we foster a stronger sense of connection and community. But the big question, “how do we better engage new, diverse work forces?” has stymied even the most progressive employers. Few organizations have translated abstract ideas into the concrete solutions that effectively engage their diverse work forces. The risks are high for those who rely on traditional forms of communication to engage employees."
Link to online reports
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