This year’s top-ranked cities—Boston; Irving, Texas; Avondale, Ariz.; and Palo Alto, Calif.— improved transparency with open government initiatives and access to city services via mobile apps. The cities eliminated waste and enhanced service levels using agile project management, and reduced costs and improved services through advanced analytics and performance measures.
In its 13th year, the annual survey is a part of the Digital Communities Program and is open to all U.S. cities. The survey criteria focused on results achieved by cities - via the use of technology - in operating efficiencies, realizing strategic objectives, innovative or creative solutions or approaches, effective collaboration and transparency measures, among others.
Source: Center for Digital Government and the Digital Communities Program
Link to 13th Annual Digital Cities Survey – 2013 Results
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