From the summary:
Americans strongly value the role of public libraries in their
communities, both for providing access to materials and resources and
for promoting literacy and improving the overall quality of life. Most
Americans say they have only had positive experiences at public
libraries, and value a range of library resources and services.
Source: Pew Internet and American Life Project
Download pdf report: How Americans Value Public Libraries in Their Communities
Download topline questionnaire (pdf)
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